Pay for what you capture.
Nothing else.
All plans include every feature except those that exist for enterprise compliance reasons. Start free. Cancel anytime. Keep your data.
- 7-day retention
- 1 project
- 200 replays · 1 uptime monitor
- Email alerts
- Infrastructure & Security agent
- AI summaries & explanations
- SSO
- Audit log
- 30-day retention
- Unlimited projects
- 5k replays · 10 uptime monitors
- Slack + GitHub
- AI summaries & explanations · 50/day
- Infrastructure & Security agent
- SSO
- Audit log
- 90-day retention
- 25k replays · 50 uptime monitors
- SSO · SAML
- Audit log
- AI summaries & explanations · 200/day
- Infrastructure & Security agent
- Priority support · 4h SLA
- Unlimited AI
- Infrastructure & Security agent
- Dedicated infrastructure
- Custom data residency
- Custom SLA
- Security review
- Solutions architect
Questions, answered plainly.
What counts as an "event"?
Any captured exception or log entry above the level you configure. Repeated occurrences of a grouped error still count individually toward your quota — but you can set per-project rate limits or a hard cap from Settings.
What happens if I exceed my quota?
We never surprise-bill you, and we never go dark during your worst hour. You get an email at 80%, 90%, and 100%, then a free 20% burst grace kicks in. Past the grace, new errors are still captured in full and counts stay accurate — only repeats of known errors are sampled. Need more headroom? Add prepaid +100k event packs ($10/mo each) from Billing — spend only changes when you click the button.
Which SDKs are there?
20 SDKs plus the HTTP API: Node, Python, Ruby, PHP, Laravel, Go, JVM, .NET, Elixir, Rust, Browser, Deno, Bun, Nuxt, Next.js, Swift, Android, React Native, Flutter and WordPress. The WordPress plugin is published on wordpress.org. Anything else can post the JSON envelope directly to the ingestion API.
Does the AI send my data to a third party?
No, it runs on errorgap’s own model; prompts are redacted first.
What does the agent collect?
Logs, host and container metrics, and for Security: sign-ins, SSH and sudo config, SSH key fingerprints, installed packages, listening ports and watched-file changes. Secrets are masked on the host and file contents are sent only when they change.
How does the AI allowance work?
Team includes 50 AI summaries and explanations a day, Business 200, and Enterprise is unlimited. The deterministic likely cause and fixes never count against it.
Do you offer student / non-profit pricing?
50% off Team and Business for verified students, registered non-profits, and bootstrapped one-person teams making under $5k/mo. Email hello@errorgap.com.
Can I switch plans later?
Yes — upgrade or downgrade from Settings → Billing. Upgrades take effect immediately and prorate. Downgrades take effect at the start of your next billing cycle.
Is there an annual discount?
Two months free. Annual billing is available on Team and Business from the checkout page or by toggling in Settings → Billing.