Webhooks

Webhooks connect Errorgap to custom workflows such as internal alerting, ticket enrichment, status automation, or data warehouses. Use them when a first-party integration does not fit the workflow.

What webhooks are for

• Notify an internal service when an error group changes state.
• Enrich incidents with data from another system.
• Forward selected production signals to a team-owned automation endpoint.

Connect a webhook

1. Open project settings and select Integrations.
2. Select Webhook.
3. Enter the destination URL and any required settings exposed by your organization.
4. Save and trigger a safe test event.

Choose destinations

Send webhooks to stable, team-owned endpoints. Avoid personal tunnels or temporary tools for production projects unless you are testing in a non-production environment.

Privacy and reliability

• Review redaction rules before sending payloads outside Errorgap.
• Use HTTPS destinations controlled by your organization.
• Design receivers to handle duplicate deliveries and temporary failures.

Troubleshooting

• Confirm the URL is reachable from Errorgap.
• Check receiver logs for rejected payloads or authentication failures.
• Use a safe test event before relying on a webhook for incident response.